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Between Sessions · dated note

Krisp's free tier is now a help-centre rumour

This is a short note about a small discrepancy, published because we recommend this tool and because the discrepancy is exactly the sort of thing a site that prints dates exists to catch.

What the pricing page shows

Read on 2026-09-20, krisp.ai/pricing leads with a 7-day free trial — "Free for 7 days," described as testing all premium features risk-free — and then three paid tiers for its Meeting AI line: Core at $16/month billed monthly or $8/month billed annually, Advanced at $30 monthly or $15/month annually, and Enterprise at custom pricing. Separate Call Centre and Developer lines sit further down the page.

What it does not show, anywhere on the page, is a permanent free plan with a daily minute allowance.

What the help centre still documents

Read 2026-09-20: Krisp's help centre continues to carry an FAQ describing a Free plan of 60 minutes of noise-free audio per day, with the allowance renewing daily at 12:00 AM GMT, plus a note that users who switch from a personal to a work email address receive 1.5× the daily free minutes. The same documentation points users who exhaust the allowance toward upgrading.

So: documented in the help centre, absent from the pricing page, on the same day.

Two Krisp pages, one date

krisp.ai/pricing · read 2026-09-20

  • 7-day free trial
  • Core · Advanced · Enterprise
  • No permanent free plan with a daily minute allowance

Help centre · read 2026-09-20

  • Free plan of 60 minutes of noise-free audio per day
  • Allowance renews daily at 12:00 AM GMT

Both read on 2026-09-20. The disagreement is the fact; the reason for it is not known.

What we can and cannot conclude

We can conclude that the two pages disagree, because we read both on the same date. That is the whole of what we can state as fact, and we are going to resist the temptation to narrate a corporate strategy around it.

The plausible readings are ordinary and boring. The free plan may have been withdrawn for new signups while existing accounts keep it, with the help centre not yet updated. It may be unadvertised but still available through a signup path the pricing page does not feature. The help-centre article may simply be stale — help centres are where documentation goes to outlive the thing it documents. We do not know which, we have not been told, and we are not going to guess in a way that a reader might act on.

What we will say is how we are treating it in our own recommendations: as unadvertised, unreliable, and possibly on its way out. If you are choosing an audio layer for clinical work, plan around the 7-day trial and the paid tiers, which are the offers Krisp is actually promoting and therefore the ones most likely to still exist next quarter. If you find the free plan and it suits you, good — but do not build a practice routine on an offer that its own vendor has stopped advertising.

Why this gets a post rather than a footnote

Because "free tier" is the single most-copied fact in software writing, and copied facts rot. A dozen roundups will tell you Krisp has a free plan with 60 minutes a day, and they will be citing each other rather than the pricing page, and some of them will still be saying it in two years. Our assessment of Krisp for telehealth and every CTA on this site print the trial-and-paid framing with the date attached, and this note is the record of why.

There is also a specific reason it matters for this audience. A 60-minute daily allowance is a genuinely awkward fit for clinical work even when it exists: a full day of sessions exhausts it before lunch, and the failure mode — protection quietly running out partway through an afternoon — is the worst possible shape for a tool whose job is to keep a confidential conversation clean. The free plan was never the right plan for a working caseload. Its disappearance from the pricing page changes our recommendation less than you might expect, which is precisely why we can report the ambiguity without needing to resolve it.

The correction standing offer

If you have direct information — a Krisp signup flow that still offers the free plan today, an announcement we missed, or a help-centre article that has since been updated — tell us and we will amend this note with a dated correction rather than quietly editing it. Our corrections policy is the formal version of that promise.

What we actually recommend, dated

Plan around what Krisp is promoting: a 7-day free trial with no card required, then Core at $8/month billed annually or $16 month-to-month (checked 2026-09-20). Seven days is enough to test it against a real client week, which is the only test that settles anything.

Start the 7-day trial

A referral link, said plainly: if a Krisp subscription starts from this button, Krisp may pay SessionSound, and what you pay stays the same. Note what that did not buy: this post exists to tell you a free option may or may not still be available, which is the opposite of a commercial interest. Free and unaffiliated first, as always — your platform's built-in suppression.